How to Make a Complaint

Last updated: October 2026

People who contact Prosecron Walk-In Tubs should be treated fairly and honestly. If something went wrong, tell us. This page shows how to raise a concern and what we do next. It is a general template, not legal advice.

What you can bring to us

You can write to us about:

• Your experience calling or messaging Prosecron Walk-In Tubs
• How we handled your personal information
• Anything on this site that looks unclear or wrong
• The behavior of a provider we connected you with

If the problem is with a provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, warranties and customer service. Have a problem with work in your home? Start with the provider. Keep a written record of what you say and what they say.

Still tell us. Feedback helps keep our network honest. A provider that keeps falling short may be removed. But be clear on this: Prosecron Walk-In Tubs cannot settle contract disputes, handle warranty claims, refund a provider's work or act for a provider.

How to reach us

Email contact@prosecron.buzz. Please include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if you have it
• What happened and what you want us to do

What happens after you write

We will confirm by email that we got your complaint, usually within a few business days. Then we look into it. That may mean contacting the provider. After that, we reply with what we found and any steps we are taking.

Still unhappy?

Reply and ask us to take another look. You can also reach out to your state attorney general, a state consumer protection office or your local Better Business Bureau. For a licensed contractor, your state contractor licensing board may be able to help.

Contact

Email: contact@prosecron.buzz